Bibliography on Unbundling

This is a bibliography compiled by my good friend Woody Mosten, describing the best materials he’s located dealing withunbundling in the delivery of legal services. It includes books, articles, proposals, reports, and multimedia materials, and it also includes the available legal opinions on unbundling.


Abrams, Rhonda M., The Successful Business Plan: Secrets And Strategies. Grants Pass: Oasis Press (1993)

American Bar Association Standing Committee on Delivery of Legal Services, Louis M. Brown Award for Legal Access Annual Nominations Booklets, (1995-1998).

Anderson, Austin G., Marketing Your Practice, ABA, Section of Law Practice Management, Chicago, Illinois, 1987.

Applebey, G., Practical Guide to the Small Claims Court, Tolly, (1995).

Arndt, Robert J., Identifying Profits (Or Losses) In The Law Firm, ABA, Section Of Law Practice Management, Chicago, Illinois, 1988.

Baldwin, J., Small Claims in the County Courts in England and Wales, Clarendon Press, Oxford, (1997).

Bellow, Gary & Bea Moulton, The Lawyering Process: Negotiation. Mineola, New York: Foundation Press (1981).

Bergman, Paul and Bernan Barrett, Sara. How to Represent Yourself in Court, Nolo Press, (19 ).

Binder, D., and Price, S., Lawyers as Counselors: A Client-Centered Approach, West Coast Publishing Co., (1991).

Bolton, R., People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts. Brookvale, New South Wales: Simon & Schuster (1987).

Bower, Marvin, The Will To Manage, New York: McGraw-Hill (1966).

Brill, James E., How Planning Your Priorities Will Produce Pleasure and Profitability, 4 Legal Economics, Spring 1978.

Brown, Louis M., Lawyering Through Life: The Origin of Preventive Law. Rothman and Company, Littleton, CO. (1986).

Brown, Louis M., Manual for Periodic Legal Checkup. Woodinville, Washington: PL Publishers (1983).

Brown, Louis M., & Edward A. Dauer, Planning By Lawyers: Material on Unadversarial Legal Processes. Mineola, NY: Foundation Press (1978).

Brown, Louis M. & Edward A. Dauer, A Synposis of the Theory and Practice of Preventive Law, in the Lawyer’s Handbook. Chicago: ABA (2d. ed., 1982).

Brown, Louis M., Preventive Law. New York: Prentice Hall (1950).

Bull, G., and Seargeant, J., Alternative Methods of Delivery Legal Services, Policy Studies Institute, (1996).

Burn, Suzanne M., Unbundling Dispute Resolution Services: The Missing Link in Access to Civil Justice? (April 1998).

Bush, R. Baruch & Joseph P. Folger, The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition (Jeffrey Z. Rubin, ed.). San Francisco: Jossey-Bass (1994).

California Commission For Economic Development And Pacific Bell Directory, Starting And Succeeding In Business: A Guide For California Entrepreneurs, 1991.

Cobb, William, A Planning workbook For Law Firm Management, 2d Edition, with one cassette, ABA, Section Of Economics Of Law Practice, Chicago, Illinois, 1985.

Continuing Legal Education in Colorado, Inc.The Ethics & Mechanics of Unbundling Your Practice: How to Offer Limited Legal Services, (September 10, 1997).

Covey, Stephen R., The Seven Habits Of Highly Effective People: Restoring The Character Ethic. New York: Simon & Schuster (1989).

Cranston, R., Legal Ethics and Professional Responsibility, Clarendon Press, (1995). Davidson, Jeffrey, Avoiding The Pitfalls Of Starting Your Own Business. New York: Walker and Co. (1988).

Denney, Robert, & Carol Scott James, Action Steps To Marketing SuccessABASection of Law Practice Management, Chicago, Illinois, 1992.

Edelman, Joel & Mary Beth Crain, The Tao of Negotiation. New York: Oxford University Press (1993).

Fisher, Roger and William Ury, Getting to Yes: Negotiating Agreement Without Giving In. New York: Penguin (1991).

Folberg, Jay & Allison Taylor, Mediation: A Comprehensive Guide to Resolving Conflicts Without Litigation. San Francisco: Jossey-Bass (1984).

Foonberg, Jay G., How To Start And Build A Law Practice, ABA, Law Student Division, Section Of Economics of Law Practice, Standing Committee On Professional Utilization And Career Development, Chicago, Illinois, 1991.

Freeman, J.M., Client Management for Solicitors, London Cavendish Publishing Limited, (1997).

Goldblatt, Michael L., Writing Your Law Firm NewsletterSection Of Law Practice Management, Chicago, Illinois, 1987.

Harper, Stephen, The McGraw-Hill Guide To Starting Your Own Business: A Step-By-Step Blueprint For The First Time Entrepreneur. New York: Mc-Graw-Hill (1991).

Holland, Phillip, The Entrepreneur’s Guide: How To Start And Succeed In Your Own Business. New York: G.P. Putnam’s (1984).

Iezzi, John G., Results-Oriented Financial Management: A Guide To Successful Law Firm Financial Performance, ABA, Section of Law Practice Management, Chicago, Illinois, 1993.

Kamoroff, Bernard, Small Time Operator: How To Start Your Own Small BusinessKeep Your Books, Pay Your Taxes, And Stay Out Of Trouble: A Guide And Workbook, Revised Edition. Laytonville, CA: Bell Springs Pub. (1988).

Kingsey, L., Taking Your Own Legal Action, Straightforward Publishing, (1997).

Kishel, Gregory, and Patricia Gunter Gishel, How To Start, Run, And Stay In Business. New York: Wiley (1981).

Kronman, A., The Lost Lawyer, Cambridge, Harvard University Press, (1993).

Lax, D. & J. Sebenius, The Manager as Negotiator: Bargaining for Cooperation and Competitive Gain. New York: Free Press (1986).

Levinson, Jay Conrad, Guerilla Advertising: Cost Effective Techniques For Small Business Success. Boston: Houghton Mifflin Company (1994).

Levinson, Jay Conrad, Guerilla Marketing Attack: New Strategies, Tactics, And Weapons For Winning Big Profits For Your Small Business. Boston: Houghton Mifflin Company (1989).

Levinson, Jay Conrad, Guerilla Marketing Excellence: The Fifty Golden Rules For Small-Business Success. Boston: Houghton Mifflin Company (1993).

Levinson, Jay Conrad, Guerilla Marketing: Secrets For Making Big Profits From Your Small Business. Boston: Houghton Mifflin Company (1984).

Leza, Richard & Jose Placencia, Develop Your Business Plan, Sunnyvale, Ca.: Oasis Press (1982).

MacFarlane, J., ed., Rethinking Disputes: The Mediation Alternative, Cavendish Publishing, (1997).

Mackie, K., Handbook of Dispute Resolution, Sweet & Maxwell, (1991).

Mancuso, Joseph R., How To Start, Finance, And Manage Your Own Small Business, Revised Edition. Englewood Cliffs, N.J.: Prentice hall (1984).

Mantle, W., A Handbook of Separation and Divorce, Routledge, (1996).

McKeefer, Mike, Small Business Start-Up: How To Write A Business Plan. Berkeley: Nolo Press (1988).

Mosten, Forrest S., The Complete Guide to Mediation: The Cutting-Edge Approach to Family Law Practice, American Bar Association, (1997).

Mosten, Forrest S., Operating a Profitable Mediation Practice and Disk of Practice Forms (1999).

Mayson, S., Making Sense of Law Firms, Blackstone Press, (1997).

Phillips, Michael & Salli Raspberry, Marketing Without Advertising. Berkeley: Nolo Press (1987).

Pollan, Stephen & Mark Levine, The Field Guide to Starting A Business. New York: Fireside (1990).

Raiffa, H., The Art and Science of Negotiation. Cambridge, MA: Belknap Press of Harvard University Press (1982).

Raridon, Susan, Basics for Writing Your Law Firm Brochure, ABA, Section of Law Practice Management, Chicago, Illinois, 1987.

Reed, Richard C., Beyond the Billable Hour, ABA, Section of Law Practice Management, Chicago, Illinois, 1989.

Sarat, A., and Felstiner, W., Divorce Lawyers and Their Clients, New York, Oxford University Press, (1995).

Schmidt, Sally J., Marketing the Law Firm: Business Development Techniques (1991).

Schon, Donald A., The Reflective Practitioner: How Professionals Think in Action, New York: Basic Books (1983).

Shaffer, T., Client Interviewing and Counseling in a Nutshell, West Publishing Co., St. Paul: West Publishing Co. (1987).

Smith, Roger, Ed., Shaping the Future: New Directions in Legal Services, Legal Action Group, (1995).

State Bar of California’s Legal Services Section’s Standing Committee on Legal Services to Middle Income Persons,The Pro-Per Counseling Handbook: The Guide for Lawyers Who Wish to Expand Their Practice by Helping Clients Help Themselves, (1994).

Sterling Publishing Co., How to Start Your Own Small Business Expanded Edition, New York (1982).

Susskind, Richard, The Future of Law: Facing the Challenges of Information Technology, Oxford University Press, (1996).

Talia, M. Sue, A Client’s Guide to Limited Legal Services, Nexus Publishing Co., (1997).

Thornton, C., Ed., The Referral Guide: Choosing and Using a Solicitor, London, The Law Society, (1994).

Ury, William, Getting Past No: Negotiating With Difficult People. New York: Penguin (1991).

Zuckerman, A.A., and Cranston, R., Reform of Civil Procedure: Essays on Access to Justice, Clarendon Press, Oxford, (1995).


Althoff, Barrie, “Limiting the Scope of Your Representation: Questions of Cost, Candor, and Disclosure,” Washington State Bar News, (July 1997).

Althoff, Barrie, “Limiting the Scope of Your Representation: When Your Client Wants, or Can Afford, Only a Part of You,” Washington State Bar News, (June 1997).

Applebey, G., “The Growth of Litigants in Person in English Civil Proceedings,” Civil Justice Quarterly, (April 1997).

Baille, James, Unbundling Legal Services, The Hannepin Lawyer, (January 1997).

Baldwin, J., “The Litigants Eye View of Small Claims Hearings,” Consumer Policy Review, (January/February 1998).

Barry, Margaret Martin, “Accessing Justice: Are Pro Se Clinics a Reasonable Response to the Lack of Pro Bono Legal Services and Should Law School Clinics Conduct Them?” (September 25, 1998).

Bawdon, F., “Dealing with DIYers,” Law Society Gazette, (1994).

Blumberg, Peter, “Making Every Penny Count,” Los Angeles Daily Journal, (April 20, 1999).

Bowden, P., “DIY Litigation,” The Litigator, (1995).

Bridges, L., “Provision of Duty Advice Services in the County Courts,” LAB London, (1991).

Brown, Louis M., “Checkups for Clients,” 40 Cal. St. B.J. 388 (1965).

Brown, Louis M., “An Essay that Belongs to My Heart,” Law Medicine & Health Care 220 (Oct. 1983).

Brown, Louis, M., “Lawyer’s Prescription,” 38 Cal St. B.J. 388 (1988).

Brown, Louis, M., “Open One Night a Week,” 35 J. Am. Judicature Soc’y 25 (1951).

Brown, Louis M., “The Practice of Preventive Law”, 35 J. Am. Judicature Soc’y 45 (1951).

Brown, Louis M., “Preventive Law and Public Relations: Improving the Legal Health of America,” 39 ABA J 556 (1953).

Brown, Louis M., “Providing Preventive Legal Care in Prepaid Legal Service Plans: The Periodic Checkup,” 2 Preventive L. Rep. 102 (1984).

Brown, Louis M. & Edward A. Dauer, “RX for Legal Health” 5 Experience No. 2. 32 (Winter 1995).

Browne, Peter., “Setting Store by the Law,” Law Society Gazette, (July 1995).

Byles, A., and Morris, P., “Unmet Need,” London Routledge, (1997).

Cahill, Stephanie Francis, “And Justice For All,” California Law Business, (April 19, 1999).

Cahill, Stephanie Francis, “Helping Pro Pers Proves a Controversial Matter,” Los Angeles Daily Journal, (July 10, 1998).

Cochran, Robert F., “Legal Representation and the Next Steps Toward Client Control: Attorney Malpractice for the Failure to Allow the Client to Control Negotiation and Pursue Alternatives to Litigation,” 47 Wash & Lee Legal Review 819(1990).

Davies, R., “The Answer is Unbundling,” Legal Action, (June 1997).

Duncan, Roderic, “Do-It-Yourself Divorce,” California Lawyer, (January 1998).

Dyer, Claire, “Legal Plans Help Middle Classes,” The Guardian, (June 15, 1996).

Elias, Stephen, “Bias Against Pro Per Litigants: What It Is…How to Stop It, (1997).

Felstiner, W., and Sarat, A., “Enactments of Power,” Cornell Law Review 77, (1992).

Fife-Yeomans, Janet, “DIY Justice Makes Strong Case,” Courier Mail, (November 10, 1995).

Fuller, Melody Kay, “Unbundling Family Law Practice Creates Pro Bono Opportunities,” Legal Services News, The Colorado Lawyer, Vol. 27, (September 1998).

Goldschmidt, Jona, “How are Courts Handling Pro Se Litigants?” Judicature, (July-August 1998).

Gonser, Thomas H., and Mosten, Forrest S., “The Case for a National Legal Health Strategy,” Preventive Law Reporter, (Summer 1993).

Greacon, John M., “No Legal Advice from Court Personnel: What Does That Mean?”, Judges Journal (1995).

Guccione, Jean, “Do-It-Yourself Divorces: Pro Pers Find Self-Service Centers Reduce Frustrations, Save Money,” Los Angeles Daily Journal, (August 28, 1997).

Halverson, Lowell K., “How to Stay Out of Divorce Court: A Negotiation Primer for the Divorcing Couple,” (1991).

Healey, “Chicken Little at the Reference Desk: The Myth of Librarian Liability,” Law Library Journal, 1995.

Helfrich, Cornelious D., “Facing a Pro Se Opponent,” The Compleat Lawyer, Summer 1997.

Higham, D., “Lawyers and Their Clients—The Need for a Common Method of Management,” The Litigator, (1997).

Hladky, Mary, “Low Fees, Mundane Cases, But a Wealth of Opportunities,” Daily Business Review, (June 20, 1997).

Jowit, J., “Pioneers of the Automated Office,” Financial Times, (October 20, 1997).

Katja Kunske, “Avoiding Malpractice in Innovative Practices,” State Bar of Wisconsin Annual Convention, (June 6, 1997).

Klein, Jeffrey S., & Louis M. Brown, “Hire Your Lawyer Before You Need One,” LA Times, September 26, 1991 at 4.

Lindley, A., “Access to Legal Advice,” Consumer Policy Review, Vol. 7, No. 4, (July/August, 1997).

McDonough, Molly, “A Little Assistance Goes a Long Way for Bewildered Litigants,” Chicago Daily Law Bulletin, (December 31, 1998).

McNeal, Mary Helen, “Redefining Attorney-Client Roles: Unbundling and Moderate-Income Elderly Clients,” Wake Forest Law Review, (Summer 1997).

Michaelis, Beverly, “Unbundling Part II: How to Reduce Malpractice Exposure While Meeting Client Needs,” Oregon State Bar Bulletin, (April 1999).

Milleman, Michael, Gilfrich, Nathalie, and Granat, Richard, “Limited-Service Representation and Access to Justice: An Experiment,” American Journal of Family Law, Vol. 11, 1-11 (1997).

Molvig, Diane, “Defining the Role of Paralegals,” Wisconsin Lawyer, (December 1998).

Molvig, Diane, “Unbundling Legal Services,” Wisconsin Lawyer, (September 1997).

Moore, Wayne, “The Legal Delivery of System of the Future: A Prediction” in Hornsby, Unbundling in Civil Law Cases.

Mosten, Forrest S., “Coaching the Pro Se Litigant: Unbundling Services of the Family Lawyer,” Law Notes, The Compleat Lawyer, (January 1995).

Mosten, Forrest S., “Confidential Mini-Evaluation,” Family and Conciliation Courts Review, Vol. 30, No. 3, (July 1992).

Mosten, Forrest S., “Emerging Roles of the Family Lawyer: A Challenge for the Courts,” Family and Conciliation Court Review, (April 1995).

Mosten, Forrest S., “Increasing Access to Legal Services,” Public Interest Law Reporter, (Spring 1997).

Mosten, Forrest S., “Letting Clients Pick the Help They Want,” The Lawyer’s Magazine, (1995).

Mosten, Forrest S., “Mediation as a Process of Family Law Reform,” Family and Conciliation Courts Review (October 1999).

Mosten, Forrest S., “The Client Library: A Law Firm’s Preventive Law Classroom,” Preventive Law Reporter, (1995).

Mosten, Forrest S., “The Lawyer’s Role During Agreement-Making,” American Journal of Family Law, Vol. II, (Spring 1997).

Mosten, Forrest S., “Unbundling Legal Services,” Oregon State Bar Bulletin, (January 1997).

Mosten, Forrest S., “Introduction of Special Issue on Client Counseling”, 18 Creighton Law Review 1329 (1984-85).

Mosten, Forrest S., “Unbundling Legal Services: A Key Component of Legal Access Policy,” International Legal Practitioner, (June 1996).

Mosten, Forrest S., “Unbundling Legal Services: The Future of Family Law Practice,” American Journal of Family Law, (Spring 1997).

Mosten, Forrest S., “Unbundling Legal Services: What Lawyers Should Know Before They Make Their Move,” The Hennepin Lawyer, (August 1997).

Mosten, Forrest S., “Unbundling of Legal Services and the Family Lawyer,” Family Law Quarterly, Vol. 28, (Fall 1994).

Mosten, Forrest S., “Unbundling of Legal Services in Family Law,” Association of Certified Family Law Specialists, (September 1994).

Mosten, Forrest S., “Mediation Makes Sense: How to Prevent an International Crisis”, ABA Family Adv., Spring 1993, at 44.

Mosten, Forrest S. and Barbara Biggs, “The Role of the Therapist in Co-Mediation of Divorce,” 9(2) J. Divorce, Winter 1985/86 at 27.

Mosten, Forrest S., “The Role of Law Office Consultant in Dispute Resolution and Preventive Law,” America Law Institute (1989).

Mosten, Forrest S., “Lou Brown – Preventive Law and World Harmony,” Preventive L Rep. (December 1991).

Mosten, Forrest S. “Louis M. Brown: His Work in Preventive Law Receives Long Awaited Recognition,” 13 Preventive L. Rep. 30-31 (1994).

Mosten, Forrest S. “Preventive Planning in the Resolution of Dispute,” 64 Denv. U.L. Rev. 441 (1988).

National Reporter on Legal Ethics, “Legal Assistance Organization and Pro Se Divorce,” No. 8, (July 31, 1990).

Neustatter, A., “How to Take the Law into Your Own Hands,” Mail on Sunday, (March 15, 1997).

Oregon State Bar, “Unbundling Legal Services: What You Need to Know Before Taking the Leap,” Bulletin, Vol. 57, No. 4, (January 1997).

Perkins, Leigh P., “Unbundling Your Services Makes Some Clients Happy,” Lawyers Weekly, (December 18, 1995).

Peterson, Connie, “Is Unbundling Legal Services An Answer?” The Docket, (February 1996).

Podgers, James, “Chasing the Ideal,” The ABA Journal, (August 1994).

Podgers, James, “Client Matters: Closing the Gap Between Lawyers and Their Clients,” ABA Journal, (1994).

Podgers, James, “Letting Clients Pick the Help They Want,” ABA Journal, (December 1994).

Prochnau, Kimberly D., Limited Services Representation, Unbundled Legal Services (1998).

Redmount, Robert S., “Humanistic Law Through Legal Counseling,” 2 Connecticut Law Review 98 (1969-70).

Ridge, Linda, “The Court House Facilitation Program: King County Experience”, The Court Manager (Summer 1995).

Rooney, John Flynn, “Lawyers Held Immune to Consumer Law Suits,” Chicago Daily Law Bulletin, (October 22, 1998).

Rosenthal, D., “Lawyer and Client: Whose in Charge?” New York Russell Sage, (1974).

Sarat, Austin & William L.F. Festiner, “Lawyers and Legal Consequences: Law Talk in the Divorce Lawyer’s Office,” 98 Yale L.J. 1663 (1989).

Schrut, J., “Access to Justice for Litigants in Person,” Legal Action, (January 1997).

Sharp, Noreen L., “Creating Win-Win for the Professor,” Arizona Attorney, (December 1994).

Shaw, Margaret, “National Standards for Court-Connected Mediation Programs,” Family & Conciliation Courts Review, April 1993, at 156-225.

Sherr, Avrom., “Lawyers and Clients: The First Meeting,” Modern Law Review 49, (1986).

Slapper, “DIY Cases Can Fall Apart,” The Times, (June 10, 1997).

Small Firm Profit Report, “Firm Library Makes Clients Feel at Home,” (February 1996).

Smith, R., “Talking About a Revolution,” Law Society Gazette, (May 17, 1995).

Spangler, E., “Lawyers for Hire,” Divorce Lawyers and Their Clients, (1986).

Spero, Peter, “The Attorney’s Duty to Advise Beyond Scope of Representation,” L.A. Daily Journal, December 19, 1994, p. 7.

Stevens, Amy, “Lawyers and Clients: Do-It-Yourselfers Takes on Some Services to Keep Costs Down,” The Wall Street Journal, (November 6, 1995).

Stevens, Sylvia, “Understanding Unbundling: Creating a Menu of Legal Services May Improve Accessibility,” Oregon State Bar Bulletin, (November 1998).

Stover, Stacy, “Legal Aid for Do-It-Yourselfers,” Kiplinger’s Personal Finance Magazine, (November 1997).

Talia, M. Sue, “Help Yourself,” Divorce Magazine, (Fall 1998).

Taus, Vici, “A New Mexico Lawyer’s Introduction to Unbundling,” New Mexico Bar Journal, (July/August 1997).

Thompson, Mark, “Judicial Ego Could Suffocate Unbundling Trend,” California Law Week, (February 15, 1999).

Thompson, Mark, “New Approaches: Firms Spring Up to Offer Services for Pro Pers,” Los Angeles Daily Journal, (February 2, 1995).

Wasserstrom, Richard, “Lawyers as Professionals: Some Moral Issues,” The Ethics of Lawyers, (1975).

Whitfield Jones, C., Jaffe, J.M., and Mayson, S., “The Millenium Law Firm,” Computers and the Law Journal, (June/July 1996).

Woo, Junda, “Entrepreneurial Lawyers Coach Clients to Represent Themselves,” The Wall Street Journal, (October 15, 1993).

Woodard, Cheryl Anne, Ed., “The Pro Per Crisis in Family Law,” Association of Certified Family Law Specialists, (May 1996).

Yegge, Robert B., “Divorce Litigants Without Lawyers,” The Judge’s Journal.


Access to Justice Advisory Task Force Report, Maryland, (June 1996).

American Bar Association, “Agenda for Access: The American People and Civil Justice,” Final Report on the Implications of the Comprehensive Legal Needs Study, A National Survey, (February 1996).

American Bar Association Comprehensive Legal Needs Study (1994).

American Bar Association, Recommendations from Comprehensive Legal Needs Study (1996).

American Bar Association Lawyer Referral Service, “Meets ABA Standards: Model Supreme Court Rules Governing Lawyer Referral and Information Services,” (August 1993).

American Judicare Society, Meeting the Challenge of Pro Se Litigation: A Report and Guidebook for Judges and Court Managers (1998).

Boston Bar Association Task Force on Unrepresented Litigants, Report on Pro Se Litigation (1998).

Brown, Henry, ADR Report, Law Society, (1991).

California State Bar, Report from the Access to Justice Working Group (1996).

Cantril, Albert H., Consortium on Legal Services and the Public American Bar Association, “Legal Needs and Civil Justice: A Survey of Americans,” (1994).

Citizens Advice Bureau Royal Courts of Justice, Annual Report 1995/96, (1996).

Georgia Judicial Counsel – Pro Se Litigation Committee: Report and Recommendations (December 10, 1998).

Hensler, D.R., “Compensation for Accident Injuries in the USA,” Rand Corporation, (1992).

Hornsby, William, Unbundled Civil Legal Services: A Cultural Reader, American Bar Association, Committee on the Delivery of Legal Services, (October 2-3, 1998).

Jenkins, J., and Lewis, V., “Client Perceptions,” Law Society, RPPU Research Study No. 17, (1995).

Jenkins, J., Skordaki, E., and Baker, L., “Independent Legal Advice,” Law Society, RPPU Research Study No. 3, (1994).

Jenkins, J., Skordaki, E., and Willis, C., “Public Use and Perception of Solicitors’ Services,” Law Society, RPPU Research Study No. 1, (1989).

Johnson, Stephen P., Report of the Commission on the Future of the California Courts, “Justice in the Balance 2020,” (1993).

Katzmann, R.A., “The Law Firm and the Public Good,” Brockleys Institute, Washington, (1995).

Kempson, E., “Legal Advice and Assistance,” London Policy Studies Institute, (1989).

Law Society, “Design for the Future: Consultation Paper on the Future of Legal Aid,” (1995).

Law Society, “Trends in the Solicitors Profession,” Annual Statistical Reports, (1995/96/97).

Legal Action Group, “Achieving Civil Justice,” London, (1996).

Legal Action Group, “Justice: Redressing the Balance,” London, (1997).

Legal Action Group, “Shaping the Future,” London, (1995).

Legal Action Group, “Strategy for the Future,” London, (1992).

Lewis, V., “Complaints Against Solicitors,” Law Society, RPPU Research Study No. 19, (1996).

Maryland State Bar – Preliminary Report and Preliminary Recommendations of Current Legal Needs of Moderate Income Persons in Maryland, (1996).

Matruglio, T., “Plaintiffs and the Process of Litigation,” New South Wales Civil Justice Research Centre, (1994).

National Association of Citizens Advice Bureau, “Barriers to Justice: CAB Client’s Experience of Legal Services,” London NACAB, (1995).

National Consumer Council, “Ordinary Justice: Legal Services and the Courts in England and Wales: A Consumer View,” London NCC, (1989).

National Consumer Council, “Seeking Civil Justice: A Survey of People’s Needs and Experiences,” London NCC, (1995).

Oregon Family Law Legal Services Commission, Report to the Oregon Legislative Assembly, (January 1999).

Oregon Task Force on Family Law, Oregon Family Institute, Inc., “Unbundling Your Practice: How to Offer Limited Legal Services,” (March 7, 1997).

Purcell, Terence, North, Ronwyn, and Truda, Peter, “Tomorrow’s Legal Services: Access and Competitive Success Through Research, Innovation and Support,” Feasibility Study Report to the Board of Governors of the Law Foundation of New South Wales, (March 1994).

Reese, Roy W., and Eldred, Carolyn A., Consortium on Legal Services and the Public, American Bar Association, “Legal Needs Among Low-Income and Moderate-Income Households: Summary of Findings From the Comprehensive Legal Needs Study,” (January 18, 1994).

Sales, Bruce D., Beck, Connie J., and Haan, Richard K., “Self-Representation in Divorce Cases,” A Report Prepared for the American Bar Association Standing Committee on the Delivery of Legal Services, (January 1993).

Sidaway, J., and Cole, B., Panel Surveys Studies of Private Practice, Law Society, (1996/97).

State Bar of California, “And Justice for All: Fulfilling the Promise of Access to Civil Justice in California,” (San Francisco, 1996).

Stevens, P., “Keeping Clients: A Client Care Guide for Solicitors,” Law Society, (1997).

Superior Court of Arizona Maricopa County, “Advice Only and Limited Service: Ethics and Practice,” (November 4, 1997).

Susskind, Richard, The Future of Law: Facing the Challenges of Information Technology, Oxford University Press (1996).

Talia, M. Sue, “Family Law Unbundling Training,” Family Law Section, Contra Costa County Bar Association, (May 2, 1998).

Wisconsin State Bar, Commission on Delivery of Legal Services Final Report and Recommendations, (1996).

Ethical Opinions

Alabama Ethics Opinion RO-91-39, (July 22, 1996).

Alaska Bar Association Ethics Opinion No. 93-1, “Preparation of a Client’s Legal Pleadings in a Civil Action Without Filing An Entry of Appearance,” (May 25, 1993).

American Bar Association Informal Ethics Opinion 1414, “Conduct of Lawyer Who Assists Litigant Appearing Pro Se,” (June 6, 1978).

Arizona Opinion No. 91-03, (January 15, 1991).

Connecticut Informal Opinion 90-18 – Legal Assistance Organizations and Pro Se Divorce.

Colorado Bar Association Ethics Committee Formal Opinion No. 101, “Unbundled Legal Services,” (January 17, 1998).

Committee on Professional Ethics Informal Opinion 90-18, “Legal Assistance Organization and Pro Se Divorce,” (July 31, 1990). Formal Opinion No. 1987-2, (March 23, 1987) Florida Supreme Court – Revised Opinion on Self Help in Family Law (December 3, 1998).

Iowa Board Opinion 94-35, (May 23, 1995).

Kansas Bar Association Opinion E-343 (I-91).

Kansas Bar Association 92-06 (1992).

Los Angeles County Bar Association Professional Responsibility and Ethics Committee, “Limited Representation of In Pro Per Litigants (opinion no. 483)”, Los Angeles Lawyer, (February 1996).

Massachusetts Bar Association, “Model Limited-Scope Engagement Attorney Counseling Service Agreement,” (January 1998).

Massachusetts Bar Association Committee on Professional Ethics Opinion 82-8.

Massachusetts Bar Association Committee on Professional Ethics 1997-T67, (January 9, 1998).

New Jersey Opinion #17 (1994).

New York Opinion 613, (September 24, 1990).

Professional Ethics Commission of the Board of Overseers of the Bar Opinion No. 89, (August 31, 1988).

State Bar of California Standing Committee on Professional Responsibility and Conduct Interim Opinion No. 95-0015, (March 19, 1998).

State Bar of California Standing Committee on Professional Responsibility and Conduct Formal Opinion No. 1996-145, (1996).

State Bar of New Mexico Advisory Opinions Committee Advisory Opinion 1987-6, (1987).

Utah State Bar Ethics Opinion 96-12, January 24, 1997.


Family Law Subcommittee, Family and Juvenile Law Advisory Committee to the California Judicial Council, “Family Law Court 2000,” (October 16, 1997).

Maryland Legal Services Corporation, Proposed Maryland Legal Assistance Network Development Plan, (December 8, 1998).


Academy of Family Mediators, Unbundling: Making Legal Services Affordable – Audiotapes, July 2000.

Academy of Family Mediators, Unbundling and Collaborative Law – Audiotapes, July 1998.

Association of Family and Conciliation Courts, The Process of Court Reform, May 1999 (Audiotapes), Harvard University.

Continuing Legal Education in Colorado, Inc., “Unbundling of Legal Services,” audiotapes, (September 10, 1997).

Contra Costa Bar Association, “Family Law Unbundling Training,” videotape, (November 20, 1998).

Oregon State Bar, “Unbundling Your Practice,” videotape and audiotapes, (March 7, 1997).